Terms, Conditions,
and Policies
Please allow 48 hours to cancel or reschedule. Cancelations in less than 48 hours and no-shows will result in paying for the full amount of the session.
We reserve the right to refuse service to anyone at any time
By scheduling a session, you acknowledge that you have read, understood, and agree to the information above and below.''
Informational Purpose
This website is for informational purposes only and does not provide medical advice, diagnosis, or treatment. Services offered are complementary wellness practices and are not a substitute for licensed medical or mental health care.
Client Responsibility
By booking a session, clients confirm they are in suitable physical and mental health to receive bodywork and traditional cleansing practices. Clients agree to disclose any relevant medical conditions, injuries, allergies, or sensitivities prior to their session.
Scope of Practice
Massage therapy and Mexican limpias (traditional spiritual cleansing practices) are holistic wellness services intended to support relaxation, balance, and personal well-being. No specific outcomes are guaranteed.
Consent
Sessions are provided only with informed client consent. Clients may pause or stop a session at any time.
Professional Boundaries
All services are strictly professional and therapeutic in nature. Any inappropriate behavior will result in immediate termination of the session.
Cancellations & Late Arrivals
Please provide at least 48 hours’ notice for cancellations or rescheduling. Late arrivals may result in shortened sessions while full session fees still apply.
Liability Waiver
By receiving services, clients voluntarily assume all risks associated with participation and release the practitioner and affiliated business from liability except in cases of gross negligence or misconduct.
Cultural Respect
Limpias (Spiritual Cleanses) are traditional cultural healing practices. These services are offered with respect for their cultural origins and are not affiliated with any specific religious institution and are available to all people and animals.
Privacy Policy
Your Privacy Matters
We are committed to protecting your privacy and keeping your personal information safe. This policy explains how information is collected, used, and protected when you visit this website or book services.
Information We Collect
We may collect personal information you voluntarily provide, such as your name, phone number, email address, and health-related details shared through intake forms or appointment bookings. We may also collect basic website usage data (such as browser type or pages visited) to improve site performance.
How Your Information Is Used
Your information may be used to:
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Schedule and manage appointments
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Communicate about services, bookings, or updates
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Provide safe and appropriate wellness sessions
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Improve website functionality and client experience
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To receive our newsletter and blogs
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Health Information
Any health or wellness information you provide is kept confidential and used only to ensure your session is safe and appropriate. While we take strong precautions to protect your data, electronic communication (such as email or online forms) may not be completely secure.
Third-Party Services
We may use trusted third-party services (such as booking platforms, payment processors, or email providers) to operate our business. These providers only receive the information necessary to perform their services and are expected to keep it secure.
Cookies
This website may use cookies or similar technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.
Your Rights
You may request to review, update, or delete your personal information at any time, subject to legal or record-keeping requirements.
Data Security
We take reasonable administrative and technical steps to protect your information from loss, misuse, or unauthorized access.
Children’s Privacy
This website and services are not intended for children under 18 without parental or guardian consent.
Policy Updates
This Privacy Policy may be updated occasionally. Changes will be posted on this page with the revised effective date.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact us through the website’s contact form.
Refund Policy
We kindly ask for at least 48 hours’ notice to cancel or reschedule your appointment. This allows us to offer the time to another client in need of care.
Late Cancellations & No-Shows
Appointments canceled with less than 48 hours’ notice, as well as missed appointments, will be charged 100% of the session fee. This policy applies to all bookings, including prepaid sessions and packages.
Late Arrivals
If you arrive late, your session may be shortened to avoid impacting the next client. The full session fee still applies.
Emergencies
We understand that genuine emergencies and sudden illnesses happen. Exceptions may be considered at our discretion.
Therapist Cancellations
If we must cancel your appointment due to illness or unforeseen circumstances, you will be offered the option to reschedule or receive a full refund of any prepaid amount.
Refunds
Payments for completed sessions are non-refundable. Prepaid sessions, packages, or gift certificates are also non-refundable but may be transferable upon approval.
Right to Refuse Service
We reserve the right to refuse or discontinue service to anyone at any time if we believe it is not in the best interest of the client or practitioner, or if professional boundaries and safety policies are not respected.
Accessibility Statement
We are committed to providing a welcoming and accessible environment for all clients.
Our Commitment
We strive to make our office comfortable and accessible to people with diverse mobility, sensory, and accessibility needs.
Office Accessibility Features May Include
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Step-free entry or ramp access (where available)
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Wide doorways and clear pathways within treatment areas
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Accessible restroom facilities (where building infrastructure allows)
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Seating available in waiting areas
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Adjustable treatment tables when possibl
Because every body is different, we are happy to make reasonable accommodations whenever we can.
Planning Your Visit
If you have mobility needs, sensory sensitivities, require extra time, or need assistance before or during your visit, please contact us in advance so we can prepare your space and support your comfort.
Limitations
Some accessibility features may be limited due to the age, structure, or shared nature of the building. We appreciate your understanding and will always do our best to find workable solutions.
Service Animals
Service animals are welcome in accordance with applicable laws.
Feedback
Your feedback helps us improve. If there is anything we can do to make our space more accessible or comfortable, please let us know.